GiftLab

Don't trust anything you see from these guys, especially their advertised delivery times. They market heavily before holidays then don't deliver in time.

I ordered from them and paid extra for express delivery because they guaranteed delivery within 7 business days on their site, but after checking order status online today it's more like 13 days, which is 6 days after the party I bought the gifts for. So as it stands, I'll have to purchase additional gifts because this company can't deliver on it's promises.

Don't trust the positive reviews: they're fake.

This "business" is a scam. I placed an order in March of 2023 for a personalized gift. The order was returned due to an "insufficient address" even though it is in fact my address and I have never experienced this in the past. It has taken three months of correspondence with this company in which they told me many different excuses as to why my order was not delivered. Each time I have requested an explanation or a refund they ignore me.
Finally, they claimed to receive my returned order at their warehouse and they now want me to pay an additional $7.99 for shipping or they will discard my package. No other option for a refund. I am going to contact my bank and dispute the charges and explain that this company is fraudulent. If you are considering ordering something from this company, please reconsider.

I would give them zero stars but I can't! Horrible customer service. I ordered a pair of custom socks for my fiancé for our upcoming wedding and they never arrived. When I contacted gift lab they didn't help in anyway. Didn't offer a refund or even to send a new pair.I was also charged two extra charge at checkout that I didn't see until my confirmation email. Don't ever use this company. The least they could do after paying so much for a pair of sock is stand by there product and help out a customer that did everything right and just wanted to surprise her fiancé on his wedding day with a personalized pair of socks

The pillow I received as a gift looks like it was made by a toddler! Seriously! My eighth grade home and careers project was better than this! And, what's with the $20 shipping for an item that literally weighs about 2 ounces? DO NOT purchase. Pay the extra money and go elsewhere!

Got this for my boyfriend as a Valentine's day gift and he loved it and was very surprised about how the Spotify feature works. Thank you for helping me out with this gift I appreciate. Great gift idea!

The product was wrapped securely and the delivery was timely. My sister loved the first gift so much so I decided to order another one for me as well. The second order is still wonderful. Would definitely recommend this site.

Great product and great service! They contacted me to make sure everything was how I wanted it to be. The product was exactly how they displayed it. Very satisfied. Highly recommend buying if your on the fence.

I'm delighted with this Lego custom minifigure set based on a photo! The attention to detail and accuracy in recreating the people from the picture is impressive. The pieces fit together perfectly, and the final result is fantastic. I couldn't be happier with my purchase!

My order not receive until now, I have ordered from 3.02.2023 but until now they said, wrong adresse and ask me to pay again. I hope no body in hier believe. Please believe me, they are just scam company

False advertisement. The product that I clicked on to buy says Hawaiian shirt and short set. The picture shows a shirt and a pair shorts with a SKU number the same SKU number that I bought and checked out with I received just a shirt only and was told that even though the picture shows both products that it was just the shirt very dissatisfied. False advertisement buyer, beware

I placed an order on 19 Jan for customized boxers for my boyfriend for Valentine's day. As per their website, i should receive it within 10 business days max after production. It's 15 Feb already, Valentine's over, and i still haven't received it. I emailed them twice in between to follow up on my order, because the tracking link they sent me says out for delivery since 27 Jan, and then to cancel the order, but no one bothered to answer. I am never ordering from them again.

I received excellent customer service in the past few days. Very professional and friendly, helpful, and timely. I would recommend this to my friends and family.

Thank you so much!

Murray

Cannot use socks, (too small even though I ordered the largest size and made of terrible materials. Wallet is classic cheap quality and too embarrassingly ugly to use. 1 star is only for fair postage.

I purchased an order in October and it is now almost December and it was never received. Went to talk to customer service and she was saying I could not get my money back and if I wanted to repurchase I had to pay 16.79 on top of my 40 dollar purchase. When I mentioned lawyers, she decided to give me my full refund back. 0/10 never purchasing anything from here again. Strongly recommend not too.

I haven't received the top yet, however the customer service is lovely! They replied very quickly, catered to my needs and provided excellent service.

I thought this was a scam tbh but it actually came out great! A little bit late on delivery but since I was buying from New Zealand it was way better than I honestly expected. Bought two spotify ong and a photo plaques and the photo quality was good. Packed well to avoid breakages and actually emailed updates on the shipping. Will definitely buy again

Great service! I have been ordering from this site many times and never missed or late arrival. I love it!

Will order more,I purchased it as a gift for my family and she was so impressed with it. Thank you so much for everything. The gift looks really amazing.