Thumbnail of user mckenzis1

McKenzi S.

Contributor Level

Total Points
80

1 Review by McKenzi

  • Grubhub

3/11/20

Just like almost everyone else is saying here, my food never showed up. Neither did the driver. Never had this problem before til now, but I've noticed their service was getting worse and worse over the last few months. They wouldn't give me my money back, and their best offer was 50% off next meal. A meal I may not see too. Heck no! I paid $12 more than it would have cost for me to go and pick it up. I wasn't giving up. So I ended up speaking with someone higher up, they agreed to pay me back as a one time convince... (really?!). Thanks for my money, but you're still losing a costumer. They don't know how to treat their costumers, and they don't know how to keep them.
Don't let them walk all over you. Don't get your food, have proof, get your money back!

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