Ordered the Reagan Bucket Bag and the Chelsea Laptop sleeve from Kate Spade. A very small box was delivered today with a weight of 1.1 pounds containing only the free nylon tote that came with theorder. No bucket bag or laptop sleeve. If they had been included that would certainly have been more than 1.1 pounds per Post Office Delivery Confirmation. I took the box in as soon as the postman left it at my door, so no porch pirates. Spent time on chat with customer service and was told I would be contacted by email. So far no response. Very disappointing. Afraid to order from them again.