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M C.

Contributor Level

Total Points
86

1 Review by M

  • RepairClinic

1/19/18

Ordered a dryer belt on Monday, paid extra for over night shipping. It was promised on Wednesday the 17th of Jan. Well at 6:45 Friday night it just got left outside the house after multiple calls to Repairclinic. The excuse was bad weather in Memphis. Well excuse me my niece lives in Memphis and the bad weather was last week not this week. And isn't 2 day air: planes not trucks? The tracking number had that belt at 4 different stops before it got to me. And to top it off Repairclinic said they would refund the part but not the shipping or extra 2 day expedite. Not good service, took me days to get through to them and their customers service is all at the customers cost. We found the same belt at Lowe's at a fraction of the cost and were on our way to Lowes when the belt arrived via Fed Ex. Turned around went home and it turns out it was the wrong belt! Not correct number of the belt. Can this get worse? Don't use these people.

Tip for consumers:
Just don't if you value customer service and need your part!

Service
Value
Shipping
Returns
Quality

M Has Earned 6 Votes

M C.'s review of RepairClinic earned 6 Very Helpful votes

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