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M C.

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1

1 Review by M

Backcountry

  • Backcountry

“Thought I bought a new jacket”
3/7/24

Thought I bought a new jacket, but when it arrived it was clearly used. I contacted customer service and they offered a $15 refund or $25 in store credit. I don't understand why they would accept a return from someone if the product was used. I don't think it is fair for BC to then sell the product as new. They could at least let the buyer know the product is in used condition. I will never purchase from this site again.

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Backcountry product 2
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