Hi MC, all users are able to create support tickets at help.geni.com although it's true our subscribers get first priority. We also have over 200 volunteer curators and many other power users who are happy to help you, if you want to post to the public discussion "Attention Curators, Please Assist" at https://www.geni.com/discussions/245980
Hi MC, all users are able to create support tickets at help.geni.com although it's true our subscribers get first priority. We also have over 200 volunteer curators and many other power users who are happy to help you, if you want to post to the public discussion "Attention Curators, Please Assist" at https://www.geni.com/discussions/245980