May F.

The worst service ever! They take you money and dont give the service they specify on their website. I paid for the fastest appointment (£69), they didnt create a application form for me, didnt create a new account in TLS either, instead used my old account which had my old passport number.

I ended up doing all the leg work in calling TLS and getting it changed and still on the day of my appointment my appointment was cancelled because FranceVisas agents didnt bother creating and submitting a form for me. A harrowing experience as well as throwing money down the drain. And now they are neither giving a refund nor setting up a new appointment. They want me to pay again!