Thumbnail of user may24myj3

Paul P.

Contributor Level

Total Points
81

1 Review by Paul

  • AutoZone

3/6/24
• Updated review

They are much better now compaired to last August. Being short-staffed and under pressure does not help The assistant manager is much better now they seem to be well staffed now.

Service
Value
Returns
Quality
Great value, Poor customer service at Pittsfield, Ma location
8/12/23
• Previous review

The Store manager at this location is wonderful but the assistant manager is miserable. I ordered parts and when I came to the store they said it was not in yet come back later. So I did and the box that was there earlier was mine so I made 2 trips for no reason plus one of the parts was the wrong size. Plus the hired a guy that was a former manager at Mavis tire that ripped off many customers. WOW! I do love Autozone but they need a employee overhaul again the store manager is wonderful.

Tip for consumers:
they are short staffed which makes the job harder and more stressful

Products used:
tools

Service
Value
Shipping
Returns
Quality

Paul Has Earned 1 Vote

Paul P.'s review of AutoZone earned a Very Helpful vote

Paul hasn’t received any thanks yous.

Paul doesn’t have any fans yet.

Paul isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user techedwin1
2/18/24

Just wanted to thank to all the people involved that helped me with the parts on a 2013 JX35...

Thumbnail of user davidlmartin5233
1/19/24

I purchased Duralast battery on January 15 store number 4104. The person that assisted me was Joe...