OWC makes superbly engineered products, and the technical support is out of this world awesome. My experience with the products and the company has been the best possible for a decade. More than that, OWC/Macsales Support is the single best technical support organization IO have ever dealt with. Its people have uniformly been truthful, a pleasure to deal with, superbly knowledgeable about their own products, and better informed about technologies of other companies than those company's own support.