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Purchased this software with high hopes but unfortunately there are lots of issues with it. First and most important issue is their log update for locations, text messages etc. No mater what the time interval you set, they do not update the logs sometimes for 24 hours or more. Customer service is NOT good. They know the problem so they give you runarounds. If you want a good tracking and timely updates of text messages, locations etc THIS IS NOT THE ONE you want.
Tip for consumers:
DO NOT purchase a full year, try a month or so before you decide.
Max E.'s review of mSpy earned 8 Very Helpful votes
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I haven't been able to use it at all and there is no response at all from mspy. This is day light...
Dear Customer, thank you for choosing mSpy. Please be informed that the logs updating process highly depends on the combination of Internet availability and Update Intervals which are to be set in your account. For example, in case during couple update intervals there is no active Internet connection on your target device the logs would not be updated to your account. Which sounds reasonable since the main requirement is an Internet connection (the application doesn't activate it by default, it only scans the device for Wi-Fi or 3G/4G Internet). At the same time, there's nothing you should worry about because mSpy application will keep all fetched logs until it gets connected to our system. It means that none of fetched data will be lost! Please contact our Live Support in case you've had some other particular issues with the application.
Best regards,
MSpy team