maurice v.

Extremely Disappointed with Frontier Communications

I was initially thrilled to sign up for service with Frontier Communications. However, my experience quickly turned sour and left me extremely dissatisfied.

I scheduled an appointment for a technician to install the service, and I eagerly awaited their arrival. I dedicated four hours of my day to be available for this appointment, but to my dismay, no technician showed up, and I received no courtesy call to inform me of any delays.

This lack of professionalism and disregard for customers' time is completely unacceptable. Waiting for four hours with no communication or resolution is a huge red flag for me. It's evident that Frontier Communications severely lacks in customer service, and this experience has left me deeply disappointed.

As a result, I cannot recommend Frontier Communications to anyone seeking reliable and respectful service. I urge others to explore alternative options, such as Spectrum Communications, which prioritize their customers' time and satisfaction.

In summary, my experience with Frontier Communications has been nothing short of disappointing, and I advise potential customers to seek services elsewhere.