I try SO hard to support brick & mortar stores. However, from now on I'll use Amazon and save the trip. I bought a USB hub for a cruise because ships are known to have very few outlets. To pack light, I removed the packaging. We empty our garbage cans before we leave on vacation. The outlet didn't work at all - it was DEFECTIVE. Despite that, I wasn't allowed to exchange or return it because there was no packaging. Amazon takes everything back. I'm guessing there won't be an Office Depot in my neighborhood much longer with such poor service.