I booked a flight to Paris today with the help of a customer service rep and can honestly say it was a completely delightful experience. I called the number noted on the Flyfar website because I was having trouble buying my tickets on line--the search kept reverting to 1 adult even though I kept changing the number of passengers to 4. I was lucky enough to get the best rep I have ever talked to in any industry. Varun was thorough, patient and so personable, by the end of our conversation I felt like he was a friend (almost)! He was so patient--waiting while I texted my friends to get their birthdays, explaining every option in detail--I felt a little guilty taking up so much of his time. And I ended up with a great deal! I would absolutely use this service again.