After my initial plan expired my bill increased by $90. I tried to relay my concern and that no other services are available in my area, nothing changed. I asked for a supervisor which took 10 minutes on hold and she could offer no help. This monopoly is horrible and tv should not have this kind of costs. My bill is now $280. You have to get package A to get Package b. I don't need all of it Ridiculous and very rude customer service! Trying to get some alternative at this point. Cable rage!