Matt S.

Was really excited to take a train ride instead of flying from Seattle to Vancouver. Lined up in Seattle. Got there early. Conductors tell out numbers that nobody know what they mean. People confused. We get onboard and all the seats are taken. No instruction of what to do next. Finally they open up another car. Whole process makes no sense. Disorganised and stressful. Food sub par. Starbucks drip coffee tasted like it was brewed the week before. Once we arrived in Vancouver we sat on the train for another hour with no reason other than they had to take checked bags off. Absolute disgrace of a transit service. Will never travel on Amtrak again.