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My wife signed up for Scribd and when she was one day late cancelling, they charged her for a year, $120. All information she was given was that they would charge monthly, so we are shocked that they stole $120. They refuse to give the money back. I am reporting them to the Illinois Attorney General's office in hopes that a criminal investigation will be undertaken since this is clearly illegal.
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Hello Mathew, I am happy to help explain any charges and look into the refund request. Did your wife submit a support request? If you have a ticket number please share it with me so I can look into the account. If not please ask her to submit a ticket through this link and the request will be escalated straight to my inbox: bit.ly/social-support-help
Thanks! -LC