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Michele M.

Oregon

Contributor Level

Total Points
80
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1

1 Review by Michele

Bath & Body Works

  • Bath & Body Works

“Bath & Body Works will not replace broken or damaged goods”
2/9/24

Received broken product and was informed by their customer service that they would backfill. 2 weeks later get an email that they are not going to backfill and that I needed to take the complaint up with LazerShip that delivered the package. Contacted LazerShip and they informed that that had to work with Bath & Body Works, so I am left with $191 of damaged broken product.

Tip for consumers:
Will never shop with Bath and Body again.

Products used:
No Refund on damaged goods will just try and say it is the shipping companies problem.

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