Buy elsewhere, worst online retail experience ever. Website offers products they dont have and cant get. After 8 weeks I was asked to accept partial shipment, I conditionally agreed to this based on customer service stating they would not cancel the remainder of my order (multiple matched sets) guess what... 3 weeks later they cancelled it so I was left with three incomplete sets of furniture and the only thing they wanted to do about it was offer a $50 store credit. They did refund money on existing items, but that took 8 business days. One piece arrived damaged and they tried to talk me into taking a $15 dollar credit and accepting a $250 piece of busted furniture, I sent it back with the delivery company and they took care of it. Ended up buying online from elsewhere and waiting another 14 weeks. Order #*******
Hi Matthew,
The team@ Coleman Furniture appreciates your detailed feedback. We are disappointed your experience was less than perfect and we'd like to do anything in our power to correct the situation. At your convenience, please update your review to include an order number.
Thank you,
The Coleman Furniture team