The reviews are correct - partial orders sent... then you have to call them about your missing stuff. They tell you it wasn't in stock. Then issue a refund. Initially, I was pretty psyched to see how many items they have that my son would be interested in. Be aware that they are not going to tell you if it is out of stock. They will make you figure out you didn't get it, then they will pat themselves on the back for giving you a refund. Browse their site, find items you like, google them and buy elsewhere. Oh and make sure to click a few paid links in the search results for their site while your at it