Bought tickets, that are $115, service share $42 (already not great but I agreed to this). Then check my bank account where I was charged $216. Immediately called to refund, to which customer service would not refund me as the purchase was now confirmed (which happened in the few minutes I was on hold calling them). Literally purchased the ticket, checked my bank balance online and called (all within a span of 3 minutes) and it was too late to refund my tickets (while the company states 100% money back guarantee). Never using this site again, and encourage you not to either.