Matthew G.

Ordered a dog tag on the 22/04/2016 and as of the 16/05/2016 still not arrived, when ordered was told it would be shipped in 24 hours (law in uk states all dogs must be tagged correctly) last message from them on the 13/06/2016 states they are preparing item... have had to claim through paypal... avoid this site.

I came across this site and stupidly did not search the internet for reviews on them.

I ordered a couple of items for my son's birthday and paid using PayPal.

The payment went through straight away however I did not get a confirmation email from them stating the order was successful, however I got the email from PayPal saying the money had been sent to 'http://www.farango.com/'.
I tried contacting them 5 times through the site with no luck and am still going through a dispute via PayPal to try and get my money back.

Throughout the dispute farango have only replied once and have given PayPal a bogus tracking number.

I would never use this site again, the communication is non-existent and am still waiting for them to reply to PayPal.

After performing a quick search on Google I found many posts about issues people have had with this site and warning people not to buy from it, I wish I had read them before ordering!.