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Matthew G.

Oklahoma, USA

Contributor Level

Total Points
101

1 Review by Matthew

  • CyberPowerPC

8/12/21
Verified purchase

I received my PC two months ago.

Good company in my experience. They can be called and you can most often talk to your order service rep, however, they're usually in a hurry to end the call or get to the next one. Not flexible, will not make any changes to order and will ask that you cancel and remake the order even while waiting on parts. Research parts thoroughly to avoid this inconvenience. This is on you, but they could help some.

PRODUCT: (See Product info for specs below)
Boxes are well packaged with tons of cardboard! I've had my machine for 2 months now, ZERO issues. No crashes, runs at reasonable temps under stressful loads. One RAM card side/heat dissipator (Thin cosmetic aluminum siding) appears to be bent, spreading it from the heat sync of the inner-components but was easily re-formed into shape without issue. Works functionally and remains at reasonable temps under stressful loads.

No faulty or under-performing components, computer benches in the 74th percentile of computers with the same components across all areas on average. (better than 73 of 100 of the same build, this is good!)

I'd recommend this company to a friend, with some guidance as to optimal part selection.

Tip for consumers:
1. PICK A RAM BRAND NAME if you want top specs. I could've gotten a 16cl ram instead of an 18cl of the same frequency if I paid $20 more and gotten top performance. Customer service would not modify my order a month before the machine was to be built. Would not take my money to change. To their credit the RAM provided does run good.
2. Get the internal foam protection. So worth it!
3. Get free RMA shipping! Happens everywhere, parts can go bad weeks or months later. It happens. $75 to ship!

Products used:
Gamer Master 9500 (CUSTOM PART SELECTION)
CPU: Ryzen 5950
GPU: RTX 3090 ASUS TUF
RAM: Teamgroup T-FORCE 4000mhz 18-22-22-42cl
MB: MSI MPG X570 GAMING PRO CARBON WIFI ATX W/ WIFI 6 RGB
STORAGE: SSD SAMSUNG 980 PRO 1TB
STORAGE2: freebie 4TB 4800rpm hard drive
COST: $4,700
ORDERED: 4/18/2021 (Delayed due to GPU Shortage by 1 month)

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