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Matthew F.

Contributor Level

Total Points
81

1 Review by Matthew

  • Groupon

11/20/15

I ordered a Shed from these people, after 18 days of calling and talking with there customer service people and getting NO WERE There shippers called me and lift a message to call them to schedule a delivery. I did call to find out the number is on a Fax machine so I wated and called several times again. I then found the correct number for the shipper the following day. I called once again, OMG I started talking with a live person I gave my name and shipping number was told all the trucks were out on the road and the shipment could not made for another three days. The shipping company is 25 miles south of my address. I explained to this person< I had been waiting for 18 days for this item, I was told there was nothing they could do. I then called Groupons office and explained what I had been going through and asked if there was anything they could do. I got a no there is nothing that could be done. I told the Groupon Rep. To cancel my order and return my money I was told they would do this for me. The return of my money would take 7 to 10 days. Oh my I will never use this company again they have no answers and give you no help.

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