I have dealt with these people twice now, the first time I was suckered in by their funky homepage & their low price tag & claims of "lightning fast turnaround time" etc(yeah lightning fast for an arthritic tortoise on dope!) -& the fact they are page 1 google for website headers - I did eventually get a header the first time I payed for their design plan 2 which promised 5 revisions... needless to say after numerous emails I never got the revisions I asked for. Anyway after approx a year I decided that I wanted to revise my header & because they had done an o. K job I thought the only way to get it revised would be to order again so I stupidly payed the $30 again for paln 2(my own fault I know, once bitten twice shy et, c but I thought well if I get a great header then it wouild be worth it) again I got an email the day after I had payed stating "Hi Matt, Received your Header order, thanks a lot, our current turn around time is around 2-3 days, we will try and have your order sent out within this time, but please have patience during the process as sometimes we are really busy and your order could take a little longer" it has now been exactly a month since my order & despite numerous emails - no response at all from websiteheaders.net.
I sent them a message yesterday directly via their website saying that I would take legal action against them If I did not recive a refund to my paypal account of $45 which is the 2 plan 2's minus the $15 for my first header which they did eventually produce but with no revisions as advertised.
This company is a con I would advise you to try to find other means to get a header for your site.