Matt D.

Unbelievable! These foreigners are making money by selling fake, non-genuine, counterfeit material and medical supplies. How can this even be happening. Just call their customer service line if you remain hesitant about these scammers. A distant representative a long way from the USA who speaks broken English. I called and waited ten minutes and finally got an Asian person on the line and I said I wanted my money back, so he said he could not hear me because they were having difficulty with their phones (BS). So I called again and cleverly told them I would like to make a purchase and they suddenly could hear me fine... then I told them actually I wanted a refund for the counterfeit, non-genuine collars I ordered. He had to issue me a refund then! I could go on and on... just let it be said they should all be in jail!