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Matt D.

Contributor Level

Total Points
92

1 Review by Matt

  • GoodRx

1/24/18

Reading other reviews, I knew prices being accepted might be an issue. I looked up a medication the through my insurance was going to be $1000 for 90 day supply. GoodRx price was $440 for 90 days at a local pharmacy. I called the pharmacy to confirm that they would accept the coupon. They confirmed they would. I contacted my Dr. and had the script sent to the pharmacy. The next day I contact them to see if it was ready and they said that the price was going to be $600. I confirmed the medication and amount with them. I cancelled the script. I then went to GoodRx.com to see what the price is. Sure enough, the $440 price was gone. Now the lowest price is $450 at another pharmacy. I'm not going to waste my time to find out that that price won't be accepted. Maybe for lower priced scripts they might be good, but I can neither confirm nor deny. I'm not going to waste my time.

UPDATE: Here is the response from GoodRx to my issue: "While our prices are typically very accurate, they are subject to change and are only valid for as long as the price is listed on our site. Unfortunately, we are unable to predict when a coupon will update as it is entirely dependent on which coupon provider is offering the best price at a specific pharmacy."

In other words, if you print a coupon on day 1, then go to the pharmacy on day 2, they don't have to honor the coupon. It's possible that this is only an issue with high priced and special medications, but it's not worth it to me to play a guessing came on prices.

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GoodRx R. – GoodRx Rep

Hello Matt. Sorry to hear about your issues. Just to be clear, our prices are based on contracted relationships with pharmacies - if the pharmacist told you it wouldn't be accepted, they were simply incorrect. We'd love to help - email help@goodrx.com if you'd like to pursue.

Matt Has Earned 12 Votes

Matt D.'s review of GoodRx earned 12 Very Helpful votes

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