Basically if you are considering jotform - run away!
There support is beyond useless, they will take hours to reply, and then they will send you a link to a page that does not even close to apply to your issue. Then they are gone for hours again, only to do the same again. Its been days and i still can't get an agent to actually read my question and attempt to answer it.
Hello Matt,
We're sorry to hear about your negative experience with our customer support. This is not the level of service we strive to provide. We apologize for the inconvenience caused, and we'd like to make it right. Could you please share your support ticket link with us so we can investigate and address the issue promptly? Feel free to reach out to us again through our support contact form at https://www.jotform.com/contact/. We would always be happy to help.