Scam artist - I can not believe how many people have experienced the same thing and they are still getting away with it. I thought I was dealing with the hotel directly and I am Canadian and the hotel is Canadian but the site is in USD (not on the screen) and I was charge an exchange of 30% and a service charge. They are taking advantage of busy people who do not read all the fine print. My hotel shook their head and said they get complaints all the time - I asked why they do not remove themselves from being affiliated.