Drivers get away with stealing food. As long as a driver says its delivered its like pulling teeth to get a refund from skip the dishes. Doesn't matter if you have cctv around the building and can prove they never showed. Skip would rather keep a driver that steals one out of 10 orders. Why? Because skip was already paid whether the driver delivers or not. They don't care about you. If you complain too much even with photo evidence they blacklist you from chat support so you can't get a refund.
Skip the dishes can not be trusted. Any company that is fine with outright theft and punishes those that complain about it even with evidence is criminal in nature. Their so called support exists to give you reasons for why you can't get a refund. Better pray your next meal isnt stolen. Because Skip already got paid the moment you ordered. So whatever happens. They don't care.