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Toni M.

Commerce texas

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Really pay attention cause sometimes the things they talk u at the beginning are not the things u are getting

1 Review by Toni

UnitedHealthcare

  • UnitedHealthcare

“Disappointed”
12/17/23

The benefits they told me I had when I went to use the benefits they told me I had I couldn't use I went to the app it said the. Benefits were there couldn't use it I would call to check on it to find out why customer service would have me on hold for long periods at a time then tell me no I didn't have those benefits then hang up on me over an over this company doesn't honor wat they claim u have on benefits watch the app cause they will change it all around overnight. Bad company

Products used:
I couldn't the flex benefits are there they sent me no flex card then I got one yesterday 12-14-23 went to activate it they told me couldn't be activated they didn't know why. It expires 12-31-2023. Made me miss my eye doctors appointment

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