A freelancer through guru.com was supposed to make a website for me. I paid money in several stages, each time the freelancer showed the result of the work. Unfortunately after a few payments the contact was broken and I applied to guru.com for refund. They also stopped responding, I applied for chargeback to the bank. The bank refused and guru.com simply deleted my account with them and they stopped responding completely. Worst customer service. Never make a deal through guru.