Stay off these group of crooks and bandits. They just rip you off from the beginning, they post different fares from what promised and when the package arrive, after 4 months, the rip goes on. They write on your documents an estimated wrong and higher parcel value so at the end you'll pay almost the same price of the parcel as custom taxes. I bought a $99 product, they were supposed to charge $13 but they charged $23. Then they entered $210 as the parcel value instead than $99 and I ended paying $90 in taxes and fees at Italian custom. Total paid on top of a $99 product was $ 113 Ridiculous bunch of fu*^%ing people at Myus.com go to hell
Massimo, please get in touch with an account manager so we can look into fixing this for you > https://www.myus.com/about/contact/