I placed an order about a month ago now for a set of "Toyo Open Country R/T" tires and after weeks of waiting for my order I got no update on any processing, nor a tracking number. The moment I hit purchase my money was gone and doesn't seem like its coming back any time soon. After countless days and hours trying to get through to their customer service, I ended up having to call corporate to actually speak to a real person. I was told my order will not be coming for the next 9-12 months if that. I requested a refund which was said to take 6-10 days to complete. Very disappointed with my experience, the website does state its experiencing some delays after you hit purchase (no prior notice) and doesn't specify that you're going to need to wait another year to receive what you purchased... Never again, do not recommend...