Mary T.

Purchased a "human hair" wig from their web site. They ignored the color that I asked to for and sent me something close to what was on their web site but didn't look anything like the style. I took it to my hairdresser and asked her to dye it to the color that I ordered. She advised that she couldn't because it wasn't human hair, although their web page says otherwise. I complained to WigSis but received no response. I then filed a complaint to PayPal, who got involved and after receiving numerous offers from WigSys to sell me another one at a discounted price or accept a $30 refund, PayPal awarded me a full refund, provided I return it to them. Postage to do that was over $50, but I paid and now await my money back. Customer service is not in their lexicon and misleading advertising is their attempt to sell you a piece of junk. At no time did they acknowledge my claim that it was not human hair. Why would I want another one? What a pathetic offer! Stay away or be warned that disappointment awaits!