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Mary P.

Contributor Level

Total Points
82

1 Review by Mary

  • Joss & Main

9/23/20

WARNING: Do not buy from this company! I placed an order for some outdoor cushions two months ago. I received a confirmation of my order and an expected delivery date which was 10 days after. 6 weeks after the order was placed, I contacted their customer service via email. I was assured that the order was still processing and was offered a discount code for future orders. Two more weeks went by. I contacted customer service again — apologies, yadayada, someone from customer care will contact you. Three more days went by, so I called customer service — they are mystified, but putting through an expedited delivery. Two hours go by, then I get an email that the order is cancelled, because the item was suddenly discontinued! If they had filled the order when I put it in, it wouldn't be discontinued. Meanwhile, summer is coming to an end and I never got my outdoor cushions. I am warning you DO NOT BUY FROM THIS COMPANY!

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Mary P.'s review of Joss & Main earned 2 Very Helpful votes

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