I purchased a jacket online from NM. When I got the jacket, I didn't like it so I returned it. I had waited patiently for a refund almost one month. I called the company and spoke to a representative who told me that it was refunded two weeks ago, but I didn't get the money back. I told the representative that there was no any refund to my bank account. She insisted that it was done. I went to my bank and a representative confirmed that there were no any refunds from Neiman Marcus. They are liars and scammers.