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I have ordered from Scentsy for years. My warmer has lasted well over 6 years with one bulb. The wax melts are always good quality. I don't love every scent that I buy, but I have never had to deal with customer service. Their site says that wax melts can be returned for exchange if not used. I typically always use the melts before deciding I don't love the smell. I wish there was a place on their website to read scent reviews before buying. Also wish they offered free shipping with minimum purchases.
Tip for consumers:
Don’t use wax melts. You can only return if they are in new condition.
Products used:
Warmer and wax melts
Mary N.'s review of Scentsy earned 5 Very Helpful votes
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I love Scentsy ive been using it since 3 years, first people saying the customer services is badd...
