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Mary M.

Glidden

Contributor Level

Total Points
80

1 Review by Mary

  • Loews Hotels

8/19/22
Verified purchase

I do apologize to parksleepfly. It wasn't their fault my reservation was screwed up. It was Loews Hotel O'Hare. They entered the information wrong. I found out today when I called the hotel today. The guy I talked to explained how this works. When he said the hotel manually enters the information from parksleepfly I knew it was the hotel's fault. I'm going to cancel this reservation with Loews Hotel. If I hadn't called yesterday I wouldn't have known I had no reservation for nov 7 until I would have tried checking in.

Tip for consumers:
Double check your reservation!!

Products used:
I haven’t stayed here and I won’t. Due to their big mistake.

Service

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