I purchased an HP Envy printer. The set-up was quite complicated. I had two of my "tech savvy" friends help and finally got it working. In no time I was getting a message that my printer wasn't connected to my internet. After many attempts at fixing the problem I kept receiving that message. After paying the Geek Squad I discovered that HP was causing this fake error because I did not renew my ink subscription. I was shocked that they caused this issue. I will never purchase another HP product and urge all potential purchasers to beware of this scheme!