Mary l.

The problem with these "pop-up insta boutiques" is that they do not re-invest the money they make into their business. Fashion Nova lacks the basic business skills needed to run an online store. If an item is out of stock it only takes a minute to email a customer and let them know. If your policy is to issue a store credit. It is not the customer's job to follow-up to have the credit issued(then disabled). I have never experienced such horrible service. Thank goodness I used a credit card and can dispute the charge. STAY AWAY!