Mary L.

I bought a Platinum cover for my new Hyundai Ioniq based on the tech support on the website. I received my cover quickly and initially I was quite pleased as the front and back are clearly marked for ease of putting on. Then the wind started, not gale force, not even 15 to 20 MPH, and the cover would fly off. The first time was my fault as I did not have the locking mechanism in place. Do yourself a favor and purchase a higher quality lock than what is supplied as this is cheap and is already rusting. Still, the cover came off in the winds from a thunderstorm yesterday. So now customer service has recommended the Gust Wind Straps for another 17.00 with tax. The worst part of all this is that my husband ordered a cover for his Jeep from Quadratec and it doesn't have gust wind straps or the locking mechanisms and his cover stays in place.