Marykay L.

Beware of the Seller "PlumStruck." I cannot give them any stars; their rating is a MINUS ZERO for honesty and integrity as a retailer to the public. I ordered a crib which was suppose to include a Toddler Conversion Kit. It came in and the Toddler Conversion Kit was not shipped with the crib. After apologizing and requesting from me the ID# and Serial Number of the crib, they came back and said that was not included with the purchase. I have the documented description visibly revealing it was included. After numerous, numerous attempts via phone calls and emails they still have not sent me the missing conversion kit. They are misrepresenting the public by including in their item description pieces which they have no intention to include but only make it attractive to the buyer like myself to purchase, and then say that was never mentioned in the item description. BEWARE and don't make the same mistake that I did. Hoping this is helpful to void an extremely disappointing experience.