Thumbnail of user maryk4133

Mary K.

Contributor Level

Total Points
80

1 Review by Mary

  • GlassesUSA

5/1/24
Verified purchase

The return policy is great. Just could not figure out how to ipdate the prescription.

Could only reach the robot who could not answer my questions.

Thumbnail of user lawrencew616
James S. – GlassesUSA Rep

Hi Mary,

Thank you for your feedback. Recently, we improved our self-service to make it easier for our customers to access it 24/7. You can reach our Customer Care team for assistance everyday from 7 am to midnight EST at 1-844-244-1186. You can also reach us 24/7 on Live Chat at GlassesUSA.com for any other inquiry. Additionally, you can check out our Help Center and get instant answers to the most common questions.

https://support.glassesusa.com/hc/en-us

Yours truly,
GlassesUSA.com

Mary hasn’t received any votes.

Mary hasn’t received any thanks yous.

Mary doesn’t have any fans yet.

Mary isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user naimuli3
5/14/24

Item took while to deliver. I am outside of the country I can't even try them on now before the...

Thumbnail of user karin25
5/14/24

I received my glasses oin a timely manner but need to return. Can't reach anyone. The glasses are...