Mary Jean E.

I was charged for the membership renewal without prior notice. When I realized it, I cancelled quickly on the website. They refused to give me a refund as it was not within seven days. My credit card company would not cancel the charge referring to their terms of service. But they say that you can use your account if you were charged for the period remaining but they want to charge me again. I have now sent three emails without any answer as to why I cannot at least use my account. This is the worst customer service I have ever encountered. I have automaticf renewals with other companies and they ALWAYS send a notice before charging. Do not deal with this company, they should be fined for improper practices.