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Mary J.

Contributor Level

Total Points
80

1 Review by Mary

  • Your Mechanic

3/5/24

I arranged services with this company through Afterpay, The first appointment set for 4 days out. I appointment was set for Monday, so I called on Monday to confirm rates and to make sure they had my order correct for Brakes and Rotors. The customer service lady said yes. Then Sunday the day before the appointment I received a text that the price increased. I texted back asking what was the new rate. I was advised that it was going to be $250. I called customer services they quoted me $350. After going back and forth they settled with the amount that was told over the text. We rescheduled the amount. The day of the appointment they come out and I was told they could not do it because it was an apartment which should have been advised from the beginning. They canceled and charged me $150 for canceling the appointment. They are out of the DP and horrible. I would not suggest this service to anyone. AT ALL.

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