Mary H.

They failed to tell you your order is coming from China -- you don't find out until you get your order confirmation. I sent 3 emails plus used their web site support form to tell them to cancel my order -- AND THEY STILL SHIPPED IT AFTER I TOLD THEM TO CANCEL IT. And then they expect me to pay return postage to Arizona to send it back to them. Not happening. Dispute immediately filed with American Express.

Good luck getting a refund from this company. A month ago I returned a $115.16 order and they gave me credit of $19.19. They are now telling me to contact paypal and file a dispute even though I have an email from them stating they got the return and were issuing a full refund. STAY AWAY FROM THIS COMPANY.