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Subscribed for 2 months. Received 2 boxes of things that I didn't find useful and wouldn't buy. On the 2nd month, 1 of the items in the box, a red lipstick, broke off and fell on the floor when I opened it. I emailed Birchbox about the incident and their response was to offer me points to spend on items on their site... not an appropriate response to a dispute. Cancelled my subscription that day.
Mary F.'s review of Birchbox earned 16 Very Helpful votes
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