Mary F.

I actually liked the Noom program. I decided to go at it this time without a coach. I liked that I could record my weight and meals. I even read all of the articles on a daily basis. I signed up for the annual subscription since it was cheaper. What I did not like was the fact that it was automatically renewed at the cost of $214. It states that you are able to cancel and takes you through the process. But, you are unable to cancel since they say the contract stated automatic renewal. It would be canceled in a year's time. I then made a phone call and was told the same thing. I informed them that I was going to cancel through my PayPal account. They then refunded the $214 as a one time courtesy. This was time consuming. I suggest, if you do sign up for Noom that you are aware of the recurring charges.