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Everything that I have won and received has been cheap, broken or I ordered the correct size but the item came the size of a doll and not an adult. Other things I have ordered either never arrived or it wasn't what I had won. Once everything has been received that I did win, I will no longer use this site. I am very disappointed and disgusted.
Mary hasn’t received any votes.
Mary hasn’t received any thanks yous.
Mary doesn’t have any fans yet.
Mary isn’t following anybody yet.
Empty.
Tophatter was the biggest rip off company selling fake items falsely advertising them as real....
Hi Mary,
Thank you for sharing your experience.
We do our best to ensure every purchase is great. If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery.
A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item.
Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
We offer Buyer Protection (https://tinyurl.com/yy6m335d) which guarantees items are shipped with valid tracking and delivered to the address provided or a full refund will be processed. Please contact our buyer support team for assistance at https://tophatter.com/support/new
Warm wishes for a very happy holiday season to you and your loved ones.
Respectfully,
Angelique