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Mary D.

Bainbridge Island WA

Contributor Level

Total Points
80

1 Review by Mary

  • GiftRocket

8/29/23

I ordered a gift certificate, $500 at Johnny Costa's in Palm Springs for someone who had done a wonderful favor for us during the recent storm (we live away during the summer months)
They delivered it by email, we got a thank from the recipient, and the next day Gift Racket cancelled it! How embarassing and ridiculous.
They said because of security, they couldn't tell me why. Believe me, the credit cards are good for it. Or if there was some question about it, they should have called or written to me.

I will NEVER use this company. Ck them out, they only publicize the positive reviews.

Tip for consumers:
Their business practice and communication

Products used:
None

Service
Value
Shipping
Returns
Quality
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Gift R. – GiftRocket Rep

Dear Mary,

Apologies for the frustrating experience with GiftRocket.

Due to the way GiftRocket is regulated, we're unable to share the reason why gifts are canceled. We apologize for the inconvenience.

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