I ordered a gift certificate, $500 at Johnny Costa's in Palm Springs for someone who had done a wonderful favor for us during the recent storm (we live away during the summer months)
They delivered it by email, we got a thank from the recipient, and the next day Gift Racket cancelled it! How embarassing and ridiculous.
They said because of security, they couldn't tell me why. Believe me, the credit cards are good for it. Or if there was some question about it, they should have called or written to me.
I will NEVER use this company. Ck them out, they only publicize the positive reviews.
Dear Mary,
Apologies for the frustrating experience with GiftRocket.
Due to the way GiftRocket is regulated, we're unable to share the reason why gifts are canceled. We apologize for the inconvenience.